Service Careers
Partnerships Recruitment FAQ
FAQ
Hongdong Chemical
Frequently Asked Questions

Q: How do you ensure on - time delivery of cooperative projects?

A: We appreciate your interest! We have a comprehensive production management system. Dedicated personnel will oversee the entire process from order confirmation to delivery and provide real - time progress updates to ensure efficient project implementation.

Q: How can I resolve issues during product use?

A: Thank you for your patronage! Our 7×24 technical team is always ready. You can report problems via the customer service hotline, online work orders, or your dedicated account manager, and we will respond immediately.

Q: What does the after - sales service cover?

A: Thanks for your support! In addition to the regular return and exchange guarantee, we provide full - lifecycle technical guidance, regular follow - up visits, and emergency response services to solve your problems effectively.